Conceptual skills involve the ability to see the enterprise as a whole. Therefore there is a variation of the types of skills and the types of roles that managers have in an organisation.
Planning is defined as the decision-making process that all managers go through to identify goals and actions that an organization will follow Robbins, et al. It is expected that his human and conceptual skills will compensate for the unfamiliarity with the technical aspects of his new position Katz, Katz identified three essential skills that managers require for success: Weber suggested that a Bureaucratic structure is ideal organization structure for effectiveness.
The work roles in which a manager occupies within the organization are dependent upon the organization and their position within the organization. Taylor put forward a new system, which consisted of three sections: Moreover, it is important for managers to develop interpersonal skills naturally to ensure unconscious and consistent carriage of such skills in their actions.
Negotiator role appears to be an important one, as it requires a great deal of detail and effort.
The manager must influence people so that they will work co-operatively and willingly to achieve these organisational goals, this is known as the leading function Robbins, et al.
An interview with the grocery manager of Coles highlighted the importance of people-related skills to his position. In order to be able to communicate effectively with workers, the manager should possess certain level of empathy Zaleznik, As a result, he will be able to predict and influence their behaviours.
You May Like Also: In fact, the importance of conceptual skill increases as one rises through the ranks of management.
An example of this is that Fayol said that one of the five main elements of management was organising. Fayol pioneered what today is taught world wide as the management functions, primarily; planning, organising, leading and controlling. A precondition for such shifts is that the organisation is large and well established where the top manager has extensive staff assistance and a network of highly competent, experienced technical operators Katz, Therefore, the uncertainty has demanded exceptional conceptual skills to evaluate conflicting priorities and balance probability and rough correlations among decisional elements Katz, The idea of core functions that pervades every level of management was revolutionary when Fayol first wrote it and is still used as a framework for many textbooks Robbins, et al.
Joan Woodward classified manufacturing technologies and indicated their effects on organization structure. Technical skill Technical skill means a kind of special knowledge in particular field.
Fayol had a traditional approach to the roles of managers where as Stewart and Mintzberg had more of a systems approach. Fayol, Mintzberg and Katz studied and wrote about management though each in a different way. Studies into the work practices of a foreman at the General Electric Company found that foreman with higher production records spent more time in long range planning and organizing than foreman with lower production records Carrol and Gillen,p.
The human skill set of Katz is being displayed, with Niewand concentrating on effective communication throughout the company, acting with integrity and consistency to gain trust, and mentoring his people closely, to achieve the personal goals of the employees, and of the organisation.
He also believed that there was no relationship between the management functions which in turn would not allow the activities of managers to effectively communicate and therefore not effectively or efficiently achieve the organisational objectives [13,11,4].
The role and consequently the type of work the manager does will be dictated by the level of their position within the organization and the type of organization. Critically Discuss the Following Statement: A recent example is that of Mr. The current state of management requires managers to be diverse in both their skills and roles within the organisation.
This essay is going to compare and contrast the interpretations of roles of managers as they are all different. Extensive studies to enhance our knowledge of management began as early as the start of the s Wren, The role and consequently the type of work the manager does will be dictated by the level of their position within the organization and the type of organization.
Katz proposed that the relative importance of technical skills tends to decline in top managers, whereas, conceptual skills become increasingly important in upper-level managers.
Peter Niewand has been a manager for over 20 years, and has aided in the expansion of this company, directly responsible for the establishment of three, highly successful service centres throughout Brisbane. As the grocery manager, Mr. Stewart has a different when compared to the traditional view of someone who plans, organises, coordinates, motivates and controls in logical order.
Fayol has had both his critics and advocates. The immense globalisation has seen more competitors within the global marketplace. Without organising there would be no need for a manager. The research carried out by Analoui, Cusworth and Labbaf  looked at skills and the importance placed on them by each level of management.
In short, diagnostic skill enables managers to understand a situation, whereas analytical skill helps determine what to do in the given situation. Management approaches from other theorists Niewand displayed the characteristics of another famous theorist, Henri Fayol.
Ultimately, managers must posses a range of skills and perform a wide variety of tasks to achieve organisational goals. Academics such as Katz , Mintzberg [4,11], Fayol  and Paolio  have all explored this field and their findings will be discussed in detail throughout the essay.
There is continued debate as to the relevance in the modern workplace of the views of some of the older management theorists eg, Fayol ( - ), Mintzberg () and Katz ().
Since these theories were produced there have been vast changes in markets, communication systems, automation and technology. Fayol, Mintzberg and Katz s. tudied and wrote about management Mintzberg p. roposed.
that ‘management as practice combines art, craft, and science.’. When deducing whether Fayol’s functions, Mintzberg’s roles and Katz’s skills are still relevant to modern day managers, one must first establish the traits and skills.
Fayol believed that organisations could have a single purpose and that they operated in Table1:Mintzberg Interpersonal Informational Decisional Figurehead Monitor Entrepreneur Leader Disseminator Disturbancehandler Theories of management. One common theme that runs through several of the key findings of seminal writers such as Fayol, Mintzberg, Katz and Luthans is the people element of successful management.
Examine your managerial activity and ask yourself what attention you give to the development of each of these basic skills.Katz fayol mintzberg